Terms and Conditions

These Terms and Conditions govern use of the urbanfreights.com website and general enquiries made through it. They do not constitute a shipping contract — specific terms for freight forwarding, customs brokerage, warehousing, or other logistics services are agreed separately for each engagement.

Use of This Website

This website is provided by Urban Freights PTE. LTD. for the purpose of describing our logistics services and enabling enquiries and quote requests. Content is provided for general information and should not be relied upon as a substitute for a confirmed service agreement.

Enquiries and Quote Requests

Submitting an enquiry or quote request does not create a binding contract for services. Rates, routing, and service terms are confirmed directly with our team once shipment details have been reviewed.

Logistics Services

Freight forwarding, customs brokerage, warehousing, distribution, specialized cargo, relocation, and courier services are subject to separate terms agreed at the time of booking, including applicable carrier, customs, and regulatory conditions.

Intellectual Property

The Urban Freights name, brand mark, and website content are the property of Urban Freights PTE. LTD.and may not be reproduced without permission.

Limitation of Liability

While we take care in coordinating logistics services, cargo movement can be affected by factors outside our control, including carrier schedules, customs processing, and regulatory requirements. Liability for specific shipments is governed by the terms agreed for that engagement.

Changes to These Terms

These Terms and Conditions may be updated from time to time. The version published on this website applies at the time of your visit.

Contact

Questions about these terms can be directed to info@urbanfreights.com or +975-17171717.